Ordering & Processing

Q: How long does it take to process my order?
A: Orders are processed within 1–2 business days (Mon–Fri, excluding holidays). Orders placed before 2 PM MST are typically processed the same day.

Q: Can I cancel my order?
A: Yes, if your order hasn’t shipped. Email support@theblinkmart.com right away. If it's already shipped, you’ll need to return it once received.

Shipping

Q: Do you offer free shipping?
A: Yes! We offer free standard shipping across the United States—no minimum required.

Q: How long does delivery take?
A: Standard U.S. delivery takes 3–6 business days after dispatch.

Q: Do you ship internationally?
A: Yes. International shipping rates vary by country and item size. Contact us for a quote.

Q: Who are your delivery partners?
A: We ship via USPS, UPS, FedEx, DHL, and other trusted couriers.

Q: Can I change my shipping address?
A: Yes—before your order ships. Email us immediately after purchase.

Tracking & Delivery Issues

Q: When will I get my tracking number?
A: Tracking details are emailed once your order ships. Didn’t get one within 4 business days? Contact us at support@theblinkmart.com.

Q: My tracking says delivered, but I didn’t get it. What should I do?
A: First, check with neighbors or your local post office. If still missing, contact us within 5 days of the expected delivery date.

Q: What happens if my package is undeliverable?
A: We’ll contact you to arrange redelivery. Additional shipping fees may apply.

Returns & Refunds

Q: What’s your return policy?
A: We accept returns within 30 days of delivery. Items must be unused, in original packaging, and include all materials.

Q: Are there restocking fees?
A: No. We don’t charge restocking fees.

Q: Do I have to pay return shipping?
A: If the item is incorrect or damaged—we cover it. Otherwise, return shipping is your responsibility.

Q: How do I start a return?
A: Email support@theblinkmart.com with your order number to get return approval and a shipping label (if applicable).

Q: When will I get my refund?
A: Refunds are issued within 10 business days of receiving and inspecting your return. Timing may vary depending on your bank.

Issues with Orders

Q: My item arrived damaged or incorrect. What now?
A: Email us on the day of delivery with photos of the item and packaging. We’ll quickly arrange a replacement or refund.

Exceptions

• Used or pre-owned items are non-returnable

• Items bought for temporary use (e.g., events or exhibitions) cannot be returned

• Some products may have custom return terms listed on their pages.

📞 Contact Us

Need help with your shipment? Reach out anytime:
📧 Email: support@theblinkmart.com
📞 Phone: +1 (505) 375-2055
🏢 Address: 1209 MOUNTAIN ROAD PL NE STE R ALBUQUERQUE, new mexico NM 87110 United States